Earlier this yeaer I ran some library marketing workshops in Melbourne, Sydney and Brisbane. I was invited over to do this by PiCS,
who were wonderful to work with and really looked after me. I don't
normally write 'this is what I did' type blog posts, but working in
Australia was one of the most amazing things I've ever done! So it seems
silly not to write a little about it.
Australian librarians are
ace. Engaged, reflective, getting things done. The marketing workshop
relies on people being happy and able to discuss what they're doing and
thrash out ideas in small groups, and every one of the delegates did
this brilliantly.
I've now run a lot of workshops in my freelance
career, so I hopefully have a good feel for the level at which to pitch
them. What struck doing these was what a high level Australian info pros
are working at. I had to adjust the tone of the training as I went
along because everyone already doing a lot of things I was suggesting.
To take one example - there's a section on marketing with video, and
using nice animation tools to move away from tired talking-head or
screen-capture videos. In every single workshop in Australia,
participants were already using these tools at their own institutions.
In the UK I'm used to maybe one or two institutions in a group of
delegates who have used these tools already.
I don't mean this is a
slight on UK librarians - I think what it comes down to is that there
is room to breathe in the Australian library system. Although they are
facing financial cuts there is nothing like the crisis facing libraries
in the UK. They aren't being attacked by their own Government the whole
time. And when you don't spend all your time fighting for survival, that
frees you up to experiment, to prioritise, to innovate. It seems to
really make a huge difference. (I also spoke to Australians who put
their libraries being ahead of the curve down to the fact that they're
an island who traditionally had to find answers by doing, rather than waiting to hear about the rest of the world was up to...)
The
other main difference to my eyes - and I was only there for six days so
I'm sure there are plenty of nuances I missed - is how integrated the
libraries are with the rest of a city's public buildings. For example in
Brisbane, a Library is part of the City Council regional business
centre. And the the State Library of Queensland, also in Brisbane, sits right in the middle of the cultural quarter on the south bank of the river, within the Queensland Cultural Centre, in between the Museum and the Gallery of Modern Art. It's a destination - not just somewhere a council can save money by slashing services.
Read more about this on ned-potter.com.
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